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Deloitte Best Managed Company
Customer Service: 0333 355 6181
*New Customers: 0844 871 6181
*Calls cost 7p per minute plus your phone company's access charge

Make a claim

If your policy was issued issued prior to the 01/11/2013 then please contact:

MAPFRE Assistance Travel Claims
Tel: 01454 643 420

You can also obtain a claim form online at www.mapfreassistance.co.uk

The notification must be made within 31 days or as soon as possible thereafter following a Bodily Injury, illness, disease, incident, event, redundancy or the discovery of any loss, theft or damage which may give rise to a claim under this policy.

When contacting the claims department please have the following information to hand:

Reference: Blue Multitrip.com UK 2014 - 2015

  • Policy number
  • Date insurance purchased
  • Resort and country visited
  • Value of claim
  • Brief circumstances
  • Travel dates
  • Incident date

Failure to have the above information to hand may result in your claim being delayed.