telephone 0333 355 6181
 
telephone0333 355 6181

Make a claim

For policies Underwritten by Zurich please call 01702 842928 to register your claim, or you can submit your claim online by clicking here www.submitaclaim.co.uk/blue.


Please click here https://www.csal.co.uk/claim-forms if you need to download claims forms.

The above links are PDF downloads that are required to be printed and fully completed by you and returned to:
Claims Settlement Agencies Limited
308-314 London Road
Hadleigh, Benfleet
Essex SS7 2DD
info@csal.co.uk

The notification must be made within 31 days or as soon as possible thereafter following a bodily Injury, illness, disease, incident, event, redundancy or the discovery of any loss, theft or damage which may give rise to a claim under this policy.

When contacting the claims department please have the following information to hand:

Reference: Multitrip.com UK
  • Policy number
  • Date insurance purchased
  • Resort and country visited
  • Value of claim
  • Brief circumstances
  • Travel dates
  • Incident date

Failure to have the above information to hand may result in your claim being delayed.



For policies Underwritten by Mapfre issued prior to 1st December 2021: Please call 0203 3622 424 to register your claim.

Please review your policy documents if you are unsure who to contact when making a claim. You can view your policy document by logging in to your online account here