Contact us
Our Location in the UK
Please note that our phone lines will be down from 4pm today, 6th November to facilitate our office relocation to a new bigger premises and will re-open Saturday 7th November at 1pm. Our websites will still operate as normal and continue to work without disruption. We apologise for any inconvenience and thank you for your patience.
UK Office:
- Multitrip.com
- Parkview
- 82 Oxford Road
- Uxbridge UB8 1UX.
- Telephone: 0333 355 6181
- Email: info@multitrip.com
Opening Hours
Complaints
If you have a complaint about the sale of your policy or our website, please complete complaint from, alternatively, if you would prefer you can email us at: customercomplaints@covermore.com
We will do our best to resolve your complaint within 8 weeks of receipt of your initial complaint. If we are unable to resolve your complaint you may refer the matter with the Financial Ombudsman Service (https://www.financial-ombudsman.org.uk/). Our full Complaints Procedure is available on request.
For all other complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.