You can contact MAPFRE Assistencia Travel Claims directly on 091 560638.
Please ensure that all Original Documentation in support of your claim is sent with your claims form as photocopies are not acceptable and can lead to a delay in the handling of your claim.
An acknowledgement letter will be sent to you upon receipt of your completed claims form that will advise you of your claims reference number. Please ensure that this reference is quoted in any future contact.
If your policy was issued before the 01/01/2011 then please click here to download the relevant claim form.