Make a claim

If your policy was issued prior to the 06/06/2014 but after the 01/11/2013 then please contact:

Multitrip.com Travel Insurance Claims (All Claims except Overseas Legal Expenses and Assistance)
Tel: 0844 273 2787 (Calls cost 7p per minute plus your standard network charges)

Legal Expenses Only
Tel: 0844 273 2788 (Calls cost 7p per minute plus your standard network charges)

The notification must be made within 31 days or as soon as possible thereafter following a Bodily Injury, illness, disease, incident, event, redundancy or the discovery of any loss, theft or damage which may give rise to a claim under this policy.

When contacting the claims department, please have the following information to hand:

Name of Your policy and where it was purchased
Policy number
Date insurance purchased
Date insurance purchased
Value of claim
Brief circumstances
Travel dates
Incident date

Failure to have the above information to hand may result in your claim being delayed.

If your policy was issued prior to the 01/11/2013 then please click here for further details.