
Non-Private Health Insurance Members
Any person who is travelling who has a pre-existing medical condition or has taken prescribed medication within the last 2 years must contact the Medical Screening number below to declare their condition otherwise there is no cover for that pre-existing medical condition.
Private Health Insurance Members
If you hold a valid private health insurance policy and have declared your Private Health Insurance details to us, the you do not need to contact the medical screening line as detailed above.
In either circumstance, it is a condition of the policy that there is no cover available for persons travelling or a third party relative with a terminal prognosis or those awaiting results of tests or medical investigations. There is no cover for medical expenses if the insured is travelling with the intention of obtaining medical treatment abroad, if the insured has been advised not to travel and if the insured is not taking recommended treatment or prescribed medication, as directed by a medical practitioner.